Privacy Policy
Effective Date: 1 July 2024
At Dayspring Trust we are committed to protecting the privacy and confidentiality of our supporters, donors, volunteers, clients, and other stakeholders. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the New Zealand Privacy Act 2020.
1. Collection of Personal Information
We may collect personal information in various ways, including:
When tangata whaiora engage our services and attend our programmes or courses
When you subscribe to our newsletters or communications
When you visit our website or engage with us via social media
When you make a donation
When you volunteer or register for an event
The types of personal information we collect may include, but are not limited to:
Your name, contact details (email, phone, address)
Donation details, payment information
Information about your involvement with our charity (e.g., volunteering history)
Any other information you provide directly to us
2. Purpose of Collecting Personal Information
We collect and use your personal information for the following purposes:
To provide services and support to tangata whaiora and clients
To comply with legal and regulatory requirements
To process donations and issue receipts
To manage volunteer involvement and event participation
To communicate with you about our work, events, and appeals
To improve our website and services through analytics and feedback
3. Disclosure of Personal Information
We do not sell or trade your personal information. We may disclose your information to trusted third parties for the purposes of processing donations, managing communications, or providing services on our behalf, including:
Payment processing providers
Email service providers
Event management platforms
Other third-party service providers assisting us with operations
Where we use third-party providers, we ensure that they are subject to privacy and confidentiality obligations that are consistent with this policy and New Zealand law.
4. Storage and Protection of Personal Information
We take reasonable steps to ensure that your personal information is secure and protected from misuse, loss, or unauthorized access. We store personal information in secure systems and restrict access to authorized personnel only.
5. Accessing and Correcting Your Personal Information
You have the right to request access to and correction of the personal information we hold about you. If you believe any of the information we hold is incorrect or incomplete, please contact us using the details below, and we will make the necessary corrections.
6. Your Privacy Rights
Under the New Zealand Privacy Act 2020, you have the right to:
Request access to your personal information
Request correction of your personal information
Withdraw consent for specific types of data processing
Complain to the Office of the Privacy Commissioner if you believe we have breached your privacy
For more information on your rights, please visit the Office of the Privacy Commissioner’s website.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the update.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Dayspring Trust
Email: office@dayspring.org.nz
Phone: 09 827 6321